Order Form

If you want to order the item, please fill in the below form and submit it. We will reply the quotation within 3 business days.
For details, please check Order Information.
* mark fields are required.
Double-byte characters and special symbols are not allowed in the required field.
Success! Your order has been sent to us. We will reply quotation within 3 business days.
Error! There was an error sending your order.


Most available items in this site are sold in our eBay shop (Big Fish J-Shop). You can order on eBay.
Please check eBay pages (description & terms) when you order on eBay.

If you prefer to order directly on this site, please see below information.


How to Order

  1. Send the order form or email.
  2. We will send quotation which shows the total cost incl. shipping within 3 business days.
  3. Please reply confirmation within 3 days.
  4. We will send a bill through Paypal.
  5. Please proceed payment within 3 days.
  6. We will ship the parcel within 3 business days.

International Buyers

Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost.
These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to ordering.

Discount

We offer 5% Discount

If you order through this site instead of eBay, we offer 5% discount!

eBay buyer's benefit is Free Return (We pay the return postage).
If you purchase on this site, the return postage is your responsibility.

Payment

We accept PayPal only.
Big Fish J-Camera accepst Paypal Payment.
Shipping is only available to the address registered in Paypal.
Please note that any address not registered in Paypal is not acceptable to ship.

Shipping

Below shipping method is available. Traceable method only.
  • Japan Post ePacket - Small Packet Air Mail (Up to 2kg)
  • Japan Post EMS (Express mail)
  • FedEx
  • DHL
We will quote the shipping cost after receiving the order form.
When we ship, we will inform you the tracking number.

Shipping is only available to the address registered in Paypal.
Please note that any address not registered in Paypal is not acceptable to ship.

Returns

Unconditional Return Policy

Customer service and satisfaction are very important to us.
We have an unconditional return policy if notified within 30 days of the receipt of the item.

All returned items must be the original condition.
All return requests must be made within 30 days of the receipt of the item.

Please contact us first for return before you ship it back to us.
The postage of the returned goods is a buyer's responsibility.
We can't refund the import duties, taxes, and charges in any reason.